Privacy Policy for EroSupport

Effective Date: 01 July 2024

Introduction

This Privacy Policy describes how Intellithink Industrial IoT Labs Pvt Ltd ("we," "us," or "our") collects, uses, and discloses your information in connection with your use of our mobile application, EroSupport (the "App").

Information We Collect

We collect the following information about you:

Device Information: We collect information about your mobile device, such as device model, operating system version, unique device identifiers, and IP address.
Usage Information: We collect information about how you use the App, such as the features you access, the time and duration of your use, and the actions you take within the App.
Location Information: We may collect information about your location with your consent. We will use this information for user's geo location to track travel time, in/out from a customer site etc.
Information: We may collect personal information such as your name, work email address, or other contact information if you choose to provide it to us. We will use this information for authenticatioing users, to send notifications as and when necessary.

How We Use Your Information

We use the information we collect for the following purposes:

To operate and improve the App
To personalize your experience
To send you communications, including work assignment notifications, update to any tasks.
To respond to your assigned tasks, inquiries and requests
To comply with legal and regulatory requirements
Sharing Your Information

We may share your information with third-party service providers who help us operate and improve the App. These service providers are contractually obligated to keep your information confidential and to use it only for the purposes we have specified.

We will not share your information with any other third party without your consent, except as required by law.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.

Your Rights

You have the following rights with respect to your information:

To access your information
To correct your information
To delete your information
To opt out of receiving marketing communications from us
To exercise any of these rights, please contact us at info@intellithink.in

Children's Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe that your child has under 13 has provided us with personal information, please contact us at info@intellithink.in

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@intellithink.in